Privacy Policy

Last Updated: February 02, 2026

1. Privacy Policy

i. Information We Collect

a. Information You Provide

• Account Information: Name, email address, phone number, billing address, payment details
• User Content: Queries, prompts, files, or other submitted content
• Support Requests: Information provided when contacting support

b. Automatically Collected Information

• Device Data: IP address, browser type, operating system, device model, unique identifiers
• Log Data: Session dates/times, duration, features used, errors, performance data
• Location Data: Approximate geographic location based on IP or device settings

ii. How We Use Your Information

We process your information to:

• Provide and operate the Service with requested functionality
• Improve performance and personalize experiences through usage analysis
• Send important notices, updates, security alerts, and support messages
• Inform you about new features where permitted, with opt-out options
• Monitor usage to detect fraud and enforce our Terms of Service

iii. How We Share Your Information

Data sharing occurs only in limited circumstances:

• With service providers assisting in hosting, analytics, payments, and support
• When required by law, regulation, or legal process
• During mergers, acquisitions, or asset sales

iv. Data Retention

Information is retained as long as needed to provide services and for legitimate business purposes.

v. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. Contact privacy@kumari.ai to exercise these rights.

2. Cookie Policy

i. Cookie Usage

Cookies are used to:

• Maintain sessions and authentication
• Remember your preferences
• Track interaction patterns
• Monitor usage for platform optimization

ii. Managing Cookies

Web browsers allow cookie control through their settings. Note that blocking all cookies may disable certain features of the Service.

3. Subprocessors

i. Infrastructure & Core

ii. Analytics & Support

4. AI Ethics & Transparency

i. Our Principles

• Human-Centric Design: AI should augment human capabilities, not replace human judgement
• Transparency: Clear communication about AI interactions and limitations
• Fairness: Actively identifying and mitigating bias in our systems
• Safety: Robust filters preventing harmful or dangerous content

ii. Data Ethics

• User data is treated with the highest confidentiality
• Private user data is not used for base model training without explicit consent

Contact

For privacy-related questions or requests:

• privacy@kumari.ai
• support@kumari.ai
• billing@kumari.ai